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Our Services | Services to Support Individuals & Communities


YMCA Derbyshire provides Housing to over 225 individuals every night who would otherwise be without a safe place to live. Supporting those who have no place safe to live is our priority. YMCA Derbyshire is open 24/7, 365 days a year.

We take an Advantaged Thinking approach to the way we work, and to the way that we provide our housing related support. This means we take a solution-focused approach, which is based on people’s strengths not their challenges. Our teams have been trained to work, think, and communicate in a way that challenges negative expectations and the limitations that are sometimes placed on people who have experienced trauma or disadvantage.

We want to give people a home where they feel safe, and where they can learn, grow, and fulfil their dreams. We want all our residents to feel that they are respected and treated with dignity, regardless of who they are or where they come from.

Our housing pathways are tailored to meet individual needs and work towards the goal of helping people to gain essential life skills and have a positive move on to independent living. Take a look at our Youth & Community page to see how we support our people.

Read our Housing Impact Report for a full breakdown of the housing services we provide.

Are you at risk of homelessness?

Please call the Homeless Tonight team at Derby City Council House: 01332 888777 and choose option 4.

After 5pm or on the weekends call Careline 01332 956606. If you require help with registering as homeless please come to the Padley@YMCA Community Hub, where we can support you.


We provide specialised supported housing for people over the age of 18, who have a need for housing related support alongside accommodation. 

At YMCA Derbyshire, we provide these critical foundations for a fresh, strong start for young people and a better quality of life in the community.

Young Persons Pathway

Foyer – for those aged 18-25

Y-Steps – for those aged 18-35

Supported Housing Pathway – Over 25’s

To live with us you need to be referred by Derby City Council. You can make an enquiry by calling 01332 888 777 and choosing option 4. 

After 5pm or on the weekends call Careline 01332 956606. 

If you require help with registering as homeless please come to Padley@YMCA Community Hub

The Community Hub is a safe space for people at risk of homelessness, poverty, social isolation, and the cost-of-living crisis to receive help, support, advice and guidance.

We are open access to anyone that needs help. No appointments necessary and it is free of charge. 



You will be invited to come in for an assessment with a member of our Housing Team. They will explore what you are looking for, and to explain in more detail how living in our housing works.  

If, following the assessment it is agreed that you will be moving in with us you will be given a move in date, and taken through the process of signing up and moving into your new home.  

You will be allocated a Housing Navigator who will provide support tailored to your individual needs.  

We want everyone who lives with us to feel a sense of belonging, and self-worth. Our support can be around anything that helps you to meet your goals including finance and budgeting, employment and skills, or staying safe. We can also support you to access in house courses or leisure opportunities that we have available.  

Our properties are located in Derby and Derbyshire. Some are self-contained properties and some have communal cooking or laundry facilities.

If you live with us, the property you are allocated will depend upon your age, and your needs.  

If you are working for an organisation that would like to refer someone to our services, please contact Derby City Council 01332 888777 or email placements@ymcaderbyshire.org.uk for further advice.

A cosy bedroom with a blue box overlaid that says YMCA Derbyshire provides 225 beds to those at risk of homelessness each night.

Meet Layla

Layla arrived at YMCA Derbyshire due to trouble at home and issues with her mental health. She had been attending sixth form, but her attendance was dropping, and eventually, Layla ended up leaving. Since being living at YMCA Layla has gone back to college, completed work experience and has now moved on to live in her own home. 

“I have received a lot of support from YMCA. I completed the 'Independent Living' course and learnt about how to pay bills and budget my money. I then got accepted on to the YMCA and Toyota Working Assets programme. This gave me valuable work experience opportunities, and we went on a trip to London”.

Read our YMCA Derbyshire inspiring residents stories

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