Privacy Policy

YMCA Derbyshire is committed to protecting personal information and using it lawfully, fairly and transparently. YMCA Derbyshire is the controller of personal information collected through this website unless another organisation explains that it is the controller when you use its service.

This page provides a concise explanation of how the website uses personal information. Our fuller Data Privacy Notice explains how YMCA Derbyshire processes information across its services, including information relating to residents, learners, children, employees, volunteers, supporters and donors.

Information we may collect

Depending on how you use the website, we may collect:

  • your name and contact details;
  • information you provide in an enquiry, application, booking, donation, event or volunteer form;
  • records of your communications and preferences;
  • donation, transaction and Gift Aid information; and
  • technical information about your visit, such as pages viewed, approximate location, device and browser information, referral source and interactions with the website.

 

Some service or application forms may request more sensitive information where this is necessary. The relevant form and our Data Privacy Notice explain how that information is used.

Online payments are processed by the payment or fundraising provider shown during the transaction. YMCA Derbyshire does not retain full payment-card details submitted through an external provider’s secure payment service.

How we use your information

We use personal information to:

  • respond to enquiries and provide requested information or services;
  • manage applications, bookings, events, donations and volunteering;
  • administer and protect the website;
  • meet our legal, safeguarding, regulatory and contractual responsibilities;
  • understand and improve the website and our services; and
  • send marketing or fundraising communications where consent has been given or another lawful route has been properly implemented.

 

Our lawful bases depend on the purpose and may include consent, contract, legal obligation, vital interests, public task or legitimate interests. Where special-category information is processed, we also identify an appropriate additional condition.

Optional analytics and advertising technologies are used only in accordance with the choices made through the website’s cookie control. We use Google Analytics to understand website use and may use Google advertising features for conversion measurement and, where enabled, remarketing to visitors who have consented to advertising cookies. Google and other advertising providers may use first-party cookies or identifiers together with their own advertising cookies or identifiers. We also use the Meta Pixel for advertising measurement where consent is provided.

You can withdraw your cookie consent through the permanent Consent Preferences control on the live website. You can also manage Google advertising personalisation through Google Ads Settings or use the Google Analytics opt-out browser add-on.

Sharing and Service Providers

We do not sell personal information. We may share it where necessary and lawful with organisations that help us operate the website, communicate with supporters, process payments and donations, manage events or applications, provide professional services, deliver YMCA services, meet funding or regulatory requirements, protect people, or comply with the law.

Website providers may include hosting and security services, Google, Meta, Mailchimp and other services identified in the cookie tables below. Some providers may process information outside the UK. Where required, YMCA Derbyshire uses the applicable legal safeguards described in its Data Privacy Notice and supplier arrangements.

How long we keep information

We keep personal information only for as long as it is needed for the purpose for which it was collected and to meet legal, contractual, safeguarding, insurance and regulatory requirements. Retention is managed under YMCA Derbyshire’s corporate data-retention arrangements. Cookie durations are shown in the tables below.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to the use of your information, to receive certain information in a portable format, and to withdraw consent. Some rights are limited and do not apply in every situation.

You may complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint. We would welcome the opportunity to address your concern first

Accessing and updating your personal information

You can ask us what information we hold about you by contacting us.

Write to YMCA Derbyshire, Supporter Services, 770 London Road, Wilmorton, Derby, DE24 8UT; call on 01323 579550 or email [email protected] with your request.

Please also help us to keep your information up to date by letting us know of any changes using the contact details above.

Cookie Policy

 

What are cookies?

 

How do we use cookies?

 

Types of cookies we use

 

Manage cookie preferences

Consent Preferences

You can modify your cookie settings anytime by clicking the 'Consent Preferences' button above. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.

Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using a different web browser, please refer to its official support documentation.

 

Third party websites

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. This policy only applies to this site, so if you follow a link to a third party site, please make sure you read the privacy policy on that site.

Changes to this privacy policy

Any changes to this policy will be posted on this page, so please check back from time to time.

Contacting us

This website is owned and operated by YMCA Derbyshire of 770 London Road, Wilmorton, Derby, DE24 8UT. If you have any questions about this privacy policy, please contact us.

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