At YMCA Derbyshire, we are committed to providing safe, high-quality housing and support services that meet the needs of our tenants and residents.
As a social housing provider, we have a range of legal and regulatory responsibilities that ensure we operate safely, fairly and effectively, meeting the national standards. This page has been developed in line with the Social Tenant Access to Information Requirements (STAIRs), a government scheme designed to ensure social housing providers are open, transparent and accountable to their tenants.
Here we’ve brought together key information about how we manage all of our housing services and meet our responsibilities, making it easier for tenants and residents to find the information they need.
YMCA Derbyshire is a Company Limited by Guarantee (number 03061837), a Registered Charity (number 1049904) and a Registered Social Landlord with the Regulator of Social Housing (number: H4085).
Our organisational structure includes a board of trustees and senior leadership team, working together with dedicated staff to deliver community services aligned to our Vision and Values. Our Trustees operate on a voluntary basis within our organisation. The renumeration of leadership in Housing is made up of the housing management element being 15% of core rent and the overhead recovery as 31% of core rent.
We publish annual financial information to demonstrate transparency and accountability in how we manage our resources. To find out more about the charity’s governance and finances, including full financial statements please visit the Charity Commission.
The following reports are planned to show how our housing services are performing.
We take concerns about your home seriously and want to put things right. You can find out more in our complaints policy.
Please use this form to tell us about any issues in your home. We will schedule a time to assess and address maintenance issues promptly.
If you’d like to find out more about Foundry Point’s Tenant Committee please Email [email protected].